Liaison International, Inc. is the international leader in Centralized Application Services for health profession associations and associations of schools of higher education, as well as an emerging leader in web-based accreditation management services for specialty accreditation agencies in higher education. Our company combines the energy and excitement of a startup with the stability of a 15 year old company.

Join us to participate in our continuous growth and develop the next generation of centralized application and accreditation services.

Business Analyst

Position Overview
Liaison International, a stable and fast growing company that specializes in providing state-of-the-art information technology products and services to educational associations, accrediting agencies, institutions of higher education and health professions, is seeking a Business Analyst/Functional Specifications Writer. The primary responsibility of this position is to gather and analyze requirements from our clients and document and update product functional specifications that detail the scope of the work to be completed by a project team. Led by a Project Manager, a project team will include developers, quality assurance technicians, content development staff, graphic designers, customer service representatives, and information system technicians.

The Business Analyst is responsible for identifying the client business needs, functional requirements, and technical specifications for the development team. The BA will serve as a bridge between end-users/clients and development staff on assigned projects.

Responsibilities:

• Interface with clients, Product Managers, and other project stakeholders to analyze, interpret, and identify a product’s business requirements, scope, issues, and solutions
• Write functional specification documents based on the client's business requirements and interviews with subject matter experts and technical team; submit to management for review and approval
• Work with Project Management to develop and include product timelines, milestones, and estimated development time into the functional specifications document
• Clearly communicate risks & changes to the project team and management
• Serve as the first point of contact for project teams and management regarding documented product features and requirements
• Communicate business rules and technical specifications to the development team.
• Ensure that the development team is developing and/or QA testing all deliverables according to technical and/or functional specifications.
• Ensure product functional specification documents are complete, current, and archived appropriately
• Interface with operations team leaders to ensure the product’s functionality is accurately represented in product marketing materials and presentations
• Participate in writing other product development materials as needed
• Ability to work both in a team environment and independently
• Ability to show extreme attention to detail
• Must be self-motivated, adaptable, hands-on, and demonstrated ability to troubleshoot and multi-task
• Ability to adapt to adjustments in production priorities

• Bachelors degree or higher
• 4+ years experience in a technical business analysis role and writing functional specification documents
• Direct experience working with Internet/web application technologies & development teams
• Proficiency with MS Office, Visio, skills in graphic or desktop publishing applications, HTML a plus
• Exceptional communication skills and proven experience in writing functional specification documents
• Proven experience in requirements analysis, investigation, and interpretation
• Thorough knowledge of the product development process
• Advanced skills in technical writing and capable of authoring clear and concise documentation
• Strong understanding of the SDLC, and familiarity with database concepts & schemas.
• Project Management experience a plus.
• Professional Certificate in Business Analysis a plus.

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