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If you are interested in any of the listed positions, email a copy of your résumé to us at employment@liaison-intl.com

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Liaison International, Inc.
The Arsenal on the Charles
311 Arsenal Street
Watertown, MA 02472

Liaison International, Inc. is the international leader in Centralized Application Services for health profession associations and associations of schools of higher education, as well as an emerging leader in web-based accreditation management services for specialty accreditation agencies in higher education. Our company combines the energy and excitement of a startup with the stability of a 15 year old company.

Join us to participate in our continuous growth and develop the next generation of centralized application and accreditation services.

Centralized Application Services

Application Processor

SUMMARY: The Application Processor of a centralized application service is responsible for daily processing of applications including course verification, customer support, and communication with college staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responds to inquiries and concerns of applicants via phone and e-mail
  • Verifies accuracy of applicant-entered coursework using official post-secondary transcripts
  • Performs a range of administrative functions in support of application process
  • Corresponds with Registrar's Offices at colleges and institutions, relative to the authenticity and verification of official transcripts
  • Troubleshoots potential problems with web-based applications
  • Accurately follows service-specific guidelines
OTHER NECESSARY FUNCTIONS:
  • Attends regular team and staff meetings
  • Generates and prints scheduled mailings as needed
  • Performs other duties as requested by supervisors
  • Maintains flexibility with variable business cycle

QUALIFICATIONS:

  • Education
    • Bachelor's Degree required

  • Experience
    • Previous admissions experience and/or familiarity with application processes preferred
    • Previous customer service experience preferred
    • Experience with computer and internet operations required

  • Essential Traits
    • Kindness and strong interpersonal and communication skills
    • Attention to detail while meeting/exceeding daily quotas
    • High tolerance for repetitive work
    • Ability to creatively solve problems
  • View all openings

Centralized Application Services Accreditation Management Institutional Surveys Exam Management
Information Technology Management CAS Operations and Management